Delivery Policy
We aim to deliver your orders quickly and efficiently. Below are our shipping details:
1. Shipping & Delivery Time
Standard Delivery: Orders are typically delivered within 3-5 business days. However, delays may occur during peak seasons.
2. Shipping Costs
Standard Shipping: RM8
Free Shipping: Orders above RM120 qualify for free shipping.
3. Order Processing
Orders are processed within 2-3 business days upon payment confirmation.
Orders not paid within 2 days (including weekends and holidays) will be automatically canceled.
4. Tracking & Order Updates
Tracking details will be sent via email once your order is dispatched.
For delivery-related issues, contact hey.eforelephant@gmail.com.
5. Lost or Damaged Parcels
If your order is lost or arrives damaged, please notify us within 2 days for assistance.
